We understand that shopping with us by Internet requires
that you have trust in our company, our principles,
and our e-commerce technology. We appreciate your trust
and want you to know that we will do our very best
to earn your confidence every time we process an order
for you. TherapyStockings.com is committed to the highest
level of customer service and we are not satisfied
until you are. If for any reason you are not completely
satisfied with your order or your shopping experience,
please let us know so we may address your concerns
as quickly as possible. You may contact our parent company, Lymphedema Products, LLC, at:
(866) 445-9674 Toll-Free
(866) 854-7800 Fax
1095 Cranbury S River Rd - Ste 24
Jamesburg, NJ 08831
Our Commitment to Privacy
Our secure server software encrypts all of your personal
information including your credit card information,
billing address, etc. The process of encryption takes
the information you enter and securely encodes it
before transmitting it over the Internet. This encrypted
data cannot be read as the information travels from
your computer to our server. Once your encrypted
information is received by our secure server, it
is decoded back into its original form and stored
in our secure database. Your credit card information
is not transmitted over the Internet again. We will
never transmit any sensitive information back to
you in an order confirmation e-mail or any other
form of electronic communication.
We are fully committed to respecting your privacy and
the security of your personal information. We will
collect certain information from you during the ordering
process such as your name, address, telephone number,
e-mail address, credit card information, etc. However,
we will never share any of this information with
other parties. When you provide us your e-mail address,
we will send you e-mails necessary to process your
order or respond to a request. We may also send you
periodic updates informing you of special offers
or other product announcements.
|PAYMENT & SHIPPING
Processing: In-stock orders received before
12 noon US eastern time will be processed and shipped
the same day. In-stock orders received after 12 noon
will ship the next business day. Orders containing items from multiple manufacturers may arrive in separate shipments at no additional shipping cost.
Payment Options: The
TherapyStockings.com accepts Visa,
MasterCard, American Express, Discover, and PayPal.
Shipping Carrier: Ground Delivery orders will be
shipped via United Parcel Service (UPS) or US Postal Service (USPS). Expedited orders will be shipped via United Parcel Service (UPS) or FedEx.
Shipping Costs: The
shipping cost of each order is based on an order's
weight, destination zip code, and type of requested
delivery service (Ground, Next Day Air, 2nd Day, etc.).
Unless otherwise specified orders are shipped Ground
|Minimum Order: There
are no minimum order requirements.
items will not impact shipment of in-stock items. Shipping
charges are prorated for the entire order and invoices
are sent with the final shipment. Account settlement
is calculated from the date of receipt of the complete
Return Policy: Sterile
or sealed products cannot be returned. Custom compression
garments and devices cannot be returned. All returns
must receive advance authorization from TherapyStockings.com. Order discrepancies must be reported within
7 days of receipt of merchandise. Returns after 14
days of receipt cannot be accepted. All products must
be returned in their original, undamaged packaging and must be free of physical damage, discoloration, and odors.
Refunds for returned merchandise will be issued less
original shipping charges.
Merchandise returned to us must be shipped at customer's
expense. International orders are non-returnable unless defective.